Digital Workplace
Empower your workplace
Digital workplaces are becoming one of the cornerstones of modern business, and they are not going anywhere! We at High Monkey are dedicated to helping you have a digital workplace that not only helps you stay current, but also functions as it should for the people that will be using it. We believe that a modern, user-centric digital workplace is one of the best driving forces for employee productivity, engagement, efficiency, and in turn, the key to a more successful organization.
From a ‘soft cost’ to a priority
Prior to the pandemic, investing in digital workplaces was often seen as unnecessary and a waste of budget by many companies. Concerns were valid, with many organizations being worried about the complexity of implementation and low immediate return on investment (ROI). However, with the surge in popularity of digital workplaces since 2020, it has become crystal clear that organizations who have invested in digital workplaces now hold a competitive advantage over those who haven't. Fortunately, we’ve been able to play a big role in helping companies develop their digital workplace strategy, so we have seen the positive impacts first hand.
What sets High Monkey apart with their digital workplace strategy?
A lot of organizations get discouraged by their experience working with a digital workplace, and this is usually because they have to change their work patterns to fit the tools instead of having the tools fit their patterns. At High Monkey, our approach focuses on best practices to help organizations build digital workplaces that work for them. We understand that there is no one-size-fits-all approach to digital workplace solutions, and that every organization is different and may require different tools. Therefore, we customize our approach to cater to specific audiences.
A changing digital landscape
March of 2020 was a transformative time for all of us, leading to a realization of what the future of workplaces could be. As companies swiftly transitioned to remote work, virtual collaboration became crucial for survival. This period highlighted the numerous benefits of remote and hybrid work, solidifying the permanence of digital workplaces. Since then, digital workplaces have evolved significantly, and here are some key developments:
Remote Work
The pandemic has accelerated the shift towards remote work, and organizations are actively adapting to this trend. They are investing in tools and technologies that facilitate seamless collaboration and communication among remote teams. Video conferencing platforms, project management software, and virtual collaboration tools have become essential in enabling remote workforces to stay connected, collaborate effectively, and maintain productivity regardless of geographical locations.
Cloud-based Technology
Digital workplaces are increasingly harnessing the power of cloud-based technology to enhance connectivity and accessibility. By leveraging cloud infrastructure, companies enable their employees to stay connected from anywhere, on any device. This technology allows for real-time collaboration, file sharing, and access to company resources, ensuring that teams can work together efficiently and effectively, regardless of physical location or time zone differences.
Artificial intelligence
The integration of artificial intelligence (AI) technologies is revolutionizing digital workplaces. Natural language processing (NLP), chatbots, and machine learning algorithms are being deployed to automate routine and repetitive tasks, freeing up employees to focus on more strategic and creative endeavors. AI-powered tools are enhancing productivity, streamlining workflows, and improving employee experiences by providing intelligent assistance, personalized recommendations, and data-driven insights.
Cybersecurity
The rapid adoption of remote work and cloud-based technologies has exposed organizations to increased cybersecurity risks. As a result, ensuring robust cybersecurity measures has become a critical aspect of digital workplace design and implementation. Companies are investing in advanced security solutions, implementing multi-factor authentication, data encryption, and robust firewalls to protect sensitive information and mitigate potential cyber threats. Regular security audits, employee training on best practices, and proactive monitoring are also crucial to maintain a secure digital work environment.
Integration with other applications
Digital workplaces are evolving to seamlessly integrate with various applications, providing employees with a unified and cohesive experience. Integration with popular productivity suites like Microsoft 365 enables easy access to external content and applications within the digital workplace environment. Microsoft Search and Viva Topics, for example, allow employees to search for relevant information, discover experts, and access knowledge repositories without leaving their digital workplace ecosystem. This integration streamlines workflows, enhances productivity, and creates a centralized hub where employees can efficiently access the tools and resources they need.
Benefits of investing in a digital workplace
Productivity and collaboration boost
A digital workplace allows easy access to information and tools, leading to faster response times, improved collaboration, and better decision-making. This streamlined workflow and seamless communication enhance overall productivity, helping companies stay ahead of competitors.
Employee engagement and satisfaction
A well-designed digital workplace fosters community and shared purpose among employees, promoting collaboration, idea sharing, and real-time connectivity. This strengthens engagement, encourages knowledge sharing, and nurtures a positive work culture, resulting in a motivated and satisfied workforce.
Customer satisfaction and revenue growth
A productive workforce supported by a digital workplace delivers exceptional customer experiences through quick response times, efficient problem-solving, and effective collaboration. Satisfied customers lead to increased loyalty, repeat business, and positive referrals, driving revenue growth.
Competitive advantage in talent acquisition and retention
A quality digital workplace attracts talented individuals, especially those valuing flexible work arrangements and remote capabilities. Offering a modern digital workplace differentiates companies as desirable employers, fueling innovation, diversity, and long-term success.
Our Process
1
Evaluation:
We help determine the best platform for your digital workplace and assess the pros and cons of existing third-party/internally developed tools. We evaluate on-premise, cloud, or hybrid options together.
2
User-Focused Approach:
We analyze user patterns to address issues like information retrieval, naming conventions, and search results. We assess third-party integrations, custom code, and widgets for optimization or discontinuation to enhance user experience.
3
Implementation:
We create a detailed plan for the new workplace's form, function, and features. We break it down into manageable sprints for step-by-step progress. Extensive functional testing ensures a seamless experience across platforms and browsers.