About the client

Hennepin County logo

Hennepin County is the most populous county in Minnesota, serving over 1.2 million residents. The county provides essential public services, including healthcare, transportation, and community programs, requiring a digital platform that is scalable, accessible, and easy to navigate.

Established: 1852 | Population Served: 1.2M+ | Government Seat: Minneapolis, MN

The Hennepin Avenue bridge at nighttime.Minneapolis skyline.Several sailboats anchored at a lake.

Project details

Hennepin County needed a modern, accessible, and user-friendly website that could handle a high volume of public services while ensuring easy content management for county staff. The project required a comprehensive rebuild in Sitecore, along with enhanced search functionality and ADA compliance.

Key Requirements

  • Scalable CMS Implementation Built on Sitecore to support structured content and future growth.

  • Coveo Search Integration Implementing a powerful third-party search tool for faster, more relevant results.

  • Modular Content Management Creating reusable templates for consistency across county departments.

  • Accessibility & Compliance Ensuring the platform met ADA standards was critical for inclusivity.

The Hennepin County website in 2012, prior to rebuild

The Hennepin County website in 2012, prior to rebuild

Our approach

High Monkey worked closely with Hennepin County’s digital team to develop a structured, modular website that balanced flexibility with consistency.

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Efficient content design

Developed a custom .NET modular content approach, enabling structured yet adaptable layouts.

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Enhanced search functionality

Integrated Coveo Search for faster, more accurate results, improving access to services and resources.

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Vendor collaboration & management

Led and coordinated efforts between Sitecore CMS, Coveo Search, and Atomic Data, ensuring smooth project execution.

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ADA compliance & accessibility

Conducted extensive functional and ADA compliance testing to meet all accessibility standards.

Results and impact

The new Hennepin County website successfully launched within the tight eight-month deadline, delivering a more accessible, scalable, and user-friendly experience for both residents and internal teams.

Key Outcomes

  • Optimized User Experience Residents experienced seamless access to government services and information.

  • Improved Search Performance Coveo integration allowed for faster, more accurate search results.

  • Streamlined Content Management – County staff could more efficiently update and maintain content.

  • Accessibility compliance – Ensured the website met ADA standards, providing an inclusive experience for all users.

A collage of new Hennepin County web pages displayed at an angle.

Glimpses of the Hennepin County website after the project.

Award Winning

RCU’s redesigned website received national recognition with the prestigious 2020 CUNA Diamond Award, honoring its excellence in delivering an exceptional digital experience.

This accolade, presented by the Credit Union National Association, underscores the transformative impact of RCU’s new platform, which seamlessly combines member engagement, operational efficiency, and cutting-edge design. High Monkey proud to have played a part in their growth.

Check out RCU’s website here.

A circular diamond-shaped badge with the text "CUNA Diamond Award Winner 2020," recognizing excellence in credit union marketing.

2020 CUNA Diamond Award Winner Badge

25 years of elevating organizations

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230+

Projects executed

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100+

Customers served

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50+

Repeat customers

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Your success story starts here

Contact us for a free consultation, and let’s work together to build a strategic plan that tackles your challenges and lifts your organization to a new level.