About the client

CCS logo

Community Colleges of Spokane (CCS) is a district comprising Spokane Community College (SCC) and Spokane Falls Community College (SFCC). Serving over 38,000 students annually across a 12,300-square-mile region, CCS provides a diverse range of educational programs and workforce training opportunities.

Founded: 1963 | Students Served: 38,000+ annually | Colleges: SCC & SFCC

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Project details

CCS needed a modernized, user-friendly website that would provide a cohesive user experience while allowing each college to maintain its unique identity.

Key requirements

  • Common content repository Established a centralized system for managing and sharing content across CCS, SCC, and SFCC.

  • Three distinct information architectures Implemented tailored IA structures for each college while maintaining a consistent design.

  • Distributed authoring Enabled content contributions from multiple departments with a standardized approval workflow.

  • Search strategy & implementation Integrated Squiz Funnelback Search to provide seamless, cross-site search functionality.

The CCS website in 2013, prior to rebuild

The CCS website in 2013, prior to rebuild

Our approach

High Monkey worked closely with CCS leadership and stakeholders to develop a structured, scalable digital solution that enhanced content discoverability and simplified site management.

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Website design & build

Developed custom web parts and a consistent site framework in Kentico CMS to create a seamless user experience across CCS, SCC, and SFCC.

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Search strategy & implementation

Integrated Squiz Funnelback Search to provide relevant, cross-site search results, improving accessibility and content discoverability.

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Content management & governance

Enabled department-wide content contributions while maintaining quality and consistency through a structured approval system.

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ADA compliance & accessibility

Ensured full accessibility compliance through functional testing, ADA alignment, and user-friendly design enhancements.

Results and impact

The redesigned CCS website ecosystem now provides a seamless, unified experience across SCC, SFCC, and CCS while maintaining the distinct identities of each institution. Check out the current CCS website here.

Key outcomes

  • Improved content management – Centralized repository simplifies updates and ensures consistency.

  • Enhanced Search Functionality Students and faculty can easily find information across all three sites.

  • Consistent User Experience Unified design and IA provide a smooth navigation experience.

  • Scalable Digital Infrastructure CCS continues to leverage Funnelback Search for content audits and accessibility compliance.

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Award Winning

RCU’s redesigned website received national recognition with the prestigious 2020 CUNA Diamond Award, honoring its excellence in delivering an exceptional digital experience.

This accolade, presented by the Credit Union National Association, underscores the transformative impact of RCU’s new platform, which seamlessly combines member engagement, operational efficiency, and cutting-edge design. High Monkey proud to have played a part in their growth.

Check out RCU’s website here.

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2020 CUNA Diamond Award Winner Badge

25 years of elevating organizations

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230+

Projects executed

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100+

Customers served

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50+

Repeat customers

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Your success story starts here

Contact us for a free consultation, and let’s work together to build a strategic plan that tackles your challenges and lifts your organization to a new level.